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The ARMOR Learning Center

Free resources to help you improve the way you market, sell and grow your business

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You post.

You wait.

You get twelve likes and one comment from your mom.


And somewhere between posting a “Monday Motivation” quote and trying to figure out what “the algorithm” wants, you start wondering if any of this even matters.


Here’s the truth: it does matter, just not in the way you’ve been told.


The Myth of Going Viral

Social media has convinced business owners that going viral is the goal. Millions of views, endless comments, followers pouring in overnight. But let’s be honest.


What’s a viral post worth if it doesn’t bring you one qualified lead?


You don’t run your business on likes. You run it on revenue. A viral TikTok might get a hundred thousand views from people across the country, but if you’re a Kansas City attorney, contractor, or local boutique, most of those people aren’t hiring you or walking through your door.


Reach is not the same as relevance.


The goal isn’t to get everyone to see you. It’s to get the right people to notice you, remember you, and trust you.


What Actually Works

Social media that works for business owners is built on one thing: connection.


Your clients don’t care about trending dances or hashtags. They care about seeing the people behind the business, the ones they’ll actually be working with.


The best-performing posts are rarely the most polished. They’re the ones that feel the most real. The short video of your team prepping for a presentation. The photo of you shaking hands with a client after a successful project. The story about why you started your business in the first place.


Those moments create recognition and trust, the kind of brand equity that lasts longer than any trend. When you show up consistently, with purpose and personality, you stop feeding the algorithm and start feeding your business.


The Algorithm Isn’t Your Enemy

If the algorithm feels impossible to figure out, here’s the secret: it’s not about hacking it. It’s about understanding it.


Social platforms reward engagement that looks and feels authentic. When someone comments, shares, or saves your content, the system reads that as “This is valuable.”


So instead of chasing the next viral format, chase relevance. Create content your audience actually wants to engage with. You don’t have to post every day. You just have to post with consistency and intention.


What to Focus On Instead

If you want your social media to actually drive business, here’s what matters most:


1. Quality content over quantity, but do both if possible

Invest in good video and photography. Real footage of you and your team says more than any stock image ever could.


2. Clear messaging

Make sure you say what you mean in as few words as possible in every post. Confusion is the enemy of conversion.


3. Consistency

Your audience won’t remember the one great post you made in March. They’ll remember that you keep showing up week after week.


4. Engagement

Don’t just post. Talk back. Reply to comments, tag partners, and build a sense of community around your brand.


5. Paid visibility (the right way)

Boost or promote content that’s already performing well. Don’t throw money at posts that haven’t proven themselves organically.


These aren’t flashy tactics. They’re sustainable habits that build brand awareness, trust, and sales — the kind of growth that sticks.


Bringing It All Together

At the end of the day, social media is not a popularity contest. It’s a visibility strategy.


You don’t need to be famous. You need to be found.


Make sure you're tell your story the right way, show it the right way, and get it in front of the right audience.


Because you don’t need to go viral. You just need to be seen by the right people.

Agencies love to flex numbers that look shiny but mean absolutely nothing for your bottom line. These are called vanity metrics. They look great on a report, they impress your friends at networking events, but here’s the catch, vanity metrics don’t pay the mortgage.


What Are Vanity Metrics, Really?

Vanity metrics are the stats that stroke your ego but do jack-squat for your business. Think:

  • Impressions: How many people might have glanced past your ad while half-asleep.

  • Followers: Random accounts that don’t live in your service area, or worse, bots.

  • Likes: Your mom double-tapping your post doesn’t equal a new customer.


They make you feel good, but they don’t put food on the table.


Why Agencies Push Vanity Metrics

Simple. They’re easy to juice.

  • Anyone can buy you 5,000 followers overnight.

  • Anyone can run ads that rack up views but never drive a call.

  • Anyone can pad a report with big numbers that look important but don’t move the needle.


It’s the magician’s trick: distract you with flashy numbers so you don’t notice the lack of actual results.


The Metrics That Actually Matter

Instead of chasing dopamine stats, here’s where you should focus:

  • Leads generated: Real people raising their hand and saying, “I need help.”

  • Conversion rate: How many of those leads actually turn into paying customers.

  • Customer acquisition cost (CAC): How much it costs you to land a client.

  • Lifetime value (LTV): How much revenue that customer brings over time.

  • Revenue growth: At the end of the day, are you making more money?


Red Flags: Spotting the Vanity Play

🚩 Monthly reports full of likes, impressions, and reach but nothing about sales.

🚩 Agencies bragging about follower growth as if it’s the same as revenue growth.

🚩 Lots of “engagement” talk, but no clarity on whether that engagement becomes business.


Final Thoughts:

Vanity metrics make your ego feel good. Real metrics make your business grow. Don’t get fooled by agencies waving shiny charts in your face. Next time someone brags about “100,000 impressions,” ask them the only question that matters: “That’s nice. How many new customers did this actually get me?”

Why those shiny promises usually mean smoke, mirrors, and spending your money faster than artists in a rap music video.




Let’s get this out of the way: if a marketing company promises you “guaranteed leads,” you should probably check for smoke, mirrors, and fine print. While it sounds great on paper, the reality isn’t so magical. Here’s how agencies pull off the guarantee game and why you should be skeptical.



1. Pay-to-Play “Guarantees”

The easiest way to guarantee leads is to spend enough of your money on ads until something sticks. Agencies will crank up your Google or Facebook ad budget and then point to the form fills as proof their system “works.” Spoiler alert: it’s not expertise, it’s brute force.



2. Redefining What a “Lead” Even Means

This is where the smoke machine really kicks in. Many companies stretch the word lead so thin it loses all meaning:


  • Click on an ad? Lead.

  • Watch a video? Lead.

  • Download a freebie but never pick up the phone? Still a lead.


Quantity looks good in a report, but if you can’t actually talk to or sell to the person, was it really a lead?



3. Shared vs. Exclusive Leads

Some agencies buy leads from third-party sites like HomeAdvisor or Thumbtack, slap a bow on them, and hand them off as “guaranteed.” The problem is, you might not be the only one getting that name. Suddenly, you are not the only contractor calling. You are one of five fighting over the same customer like it’s a Black Friday TV sale.



4. The “Work for Free” Gimmick

You have probably heard the pitch: “We guarantee 30 leads per month or we’ll work for free until you get them.” Sounds noble, right? In practice, it usually means they will just keep running ads until eventually something comes through. It’s not a guarantee. It’s a treadmill you are paying to be on.



5. The Hyper-Niche Specialists (The Rare Exception)

To be fair, there are a few agencies that can pull off something close to a guarantee. They work only in one vertical like solar, roofers, or kitchen remodels and have fine-tuned funnels that produce predictable results. Even then, the “guarantee” comes with a catch. You have to spend a set amount on ads every month to fuel it.


“If you really want guaranteed leads, buy a phone book and start dialing.”


So, What’s the Truth?

No marketing company controls whether a stranger turns into your customer. That depends on your sales process, your pricing, your service, and sometimes just sheer timing. What they can guarantee is activity like traffic, calls, form fills, and appointments. The quality is where the difference between hype and strategy shows up.



Final Thought

If you really want “guaranteed leads,” buy a phone book and start dialing. If you want customers, invest in a marketing system that builds trust, attracts the right people, and keeps your pipeline full without smoke and mirrors.

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